1. We accept the following credit card payment methods:
Visa, MasterCard, JCB, American Express.
Customers with a US billing address will not be charged until the order is processed for shipping. However, a credit card authorization hold will occur when the order is placed. Credit card customers with non-US billing addresses will be charged in full at the time of purchase.
2. Credit card payment declined?
There are several reasons why:
– The transaction amount exceeds the available credit limit of the account.
– The card on file has been renewed or voided and is no longer valid.
– Credit card account number contains more than 16 digits.
– The issuing bank has not yet issued the initial authorization, although B&H has voided it and started to revoke the authorization. In such cases, it may take up to 72 business hours for the funds to be re-deposited into the client account. Please contact your bank and ask them to cancel the credit card authorization or find out why they declined the charge.
If you believe any of the issues above are preventing your order from being completed, please contact your bank for further clarification and instructions.
3. How long does it take to get a refund?
Once your return order has been processed, the refund amount will be credited back to your payment account within 1-2 business days. The exact timing of your refund depends on your payment method, so please be patient.
If you need additional support, please contact Customer Service via email [email protected] or call our customer service Izak Snow at (+1)918-325-5340.